What country are you in and which grey market did you buy it from?

My bet is you have the wrong mains frequency set up for the onboard AC charger.


Thanks all for your replies. My vehicle came from china. So I've tried a few tests. I've got a friend who also owns a tesla. With the exact same ...

PLEASE HELP!! Just brought a brand new Tesla Model Y. DC charging works fine but AC charging does not work. Can confirm that AC charger or electrical set it is not the problem, had the same set up but works with another tesla. got an error message “charging equipment communication lost” (CP_a046 ...